Key indicators

Service performance dashboard

Visibilidade executiva para acompanhar resultados — dados demonstrativos em movimento.

0%

Service SLA

Demonstrative · goal ≥ 90%

0%

Resolved tickets

Demonstrative · cumulative

0%

Average response time

Demonstrative · goal ≤ 1 business day

0%

School satisfaction

Demonstrative · goal ≥ 4.0 out of 5.0

Ticket volume by area

Demonstrative · to be fed by the Movidesk integration

RH / DP
Financial
TI
Secretaria
Social Services
Legal

Distribution by status

Demonstrative

—
  • Resolved · 62%
  • In progress · 26%
  • Waiting · 12%

Monthly request evolution

Demonstrative · 2026

JanFebMarAprMayJunJulAugSep

Painel preparado para exibir dados reais — os valores acima são demonstrativos e não representam resultados efetivos do CSC até a ativação da integração com o Movidesk.